REFUND POLICY
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PRIVACY POLICY

Protecting your private information is our priority. This Statement of Privacy applies to the lotusxpress.com and Lotus Xpress and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Lotus Xpress include lotusxpress.com. The Lotus Xpress website is a ecommerce site. By using the Lotus Xpress website, you consent to the data practices described in this statement.

 

TRUSTe Privacy Program

Lotus Xpress is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent organization whose mission is to build users' trust and confidence in the Internet by promoting the use of fair information practices. Because we want to demonstrate our commitment to your privacy, we have agreed to disclose our information practices and have our privacy practices reviewed for compliance by TRUSTe. 

If you have questions or concerns regarding this policy, you should first contact us at info@lotusxpress.com. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://watchdog.truste.com/pvr.php?page=complaint. TRUSTe may serve as a liaison with us to resolve your concerns.

 

Collection of your Personal Information

Lotus Xpress may collect personally identifiable information, such as your name. We may gather additional personal or non-personal information in the future. 

Information about your computer hardware and software may be automatically collected by Lotus Xpress. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Lotus Xpress website. 

Lotus Xpress encourages you to review the privacy statements of websites you choose to link to from Lotus Xpress so that you can understand how those websites collect, use and share your information. Lotus Xpress is not responsible for the privacy statements or other content on websites outside of the Lotus Xpress website.

 

Use of your Personal Information

Lotus Xpress collects and uses your personal information to operate its website(s) and deliver the services you have requested. 

Lotus Xpress may also use your personally identifiable information to inform you of other products or services available from Lotus Xpress and its affiliates. Lotus Xpress may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. 

Lotus Xpress does not sell, rent or lease its customer lists to third parties. 

Lotus Xpress may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Lotus Xpress, and they are required to maintain the confidentiality of your information. 

Lotus Xpress will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Lotus Xpress or the site; (b) protect and defend the rights or property of Lotus Xpress; and, (c) act under exigent circumstances to protect the personal safety of users of Lotus Xpress, or the public.

 

Security of your Personal Information 

Lotus Xpress secures your personal information from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol. 

 

Children Under Thirteen

Lotus Xpress does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

 

Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Lotus Xpress by contacting us here:

- Web page: _________________

- Email: _________________

- Phone: _________________

 

Changes to this Statement

Lotus Xpress will occasionally update this Statement of Privacy to reflect company and customer feedback. Lotus Xpress encourages you to periodically review this Statement to be informed of how Lotus Xpress is protecting your information.

 

Contact Information

Lotus Xpress welcomes your questions or comments regarding this Statement of Privacy. If you believe that Lotus Xpress has not adhered to this Statement, please contact Lotus Xpress at:

 

Lotus Xpress

167 Broadway, Somerville, MA 02145

Email Address:  info@lotusxpress.com

Telephone number:  617-629-5909

February 4, 2017